An Exploratory Study of How Technology Supports Communication in Multilingual Groups

In this paper, the authors study how new technology can support multilingual groups. Their results show that no significant difference was found between group members’ comprehension of contributed comments and their stated minimum acceptable understanding. However, comprehension of relevant comments was higher than that for off-topic text, indicating that the sharing of important information was achieved. Further, reading comprehension tests of translations from Chinese, German, Hindi, Korean, Malay, and Spanish to English show that, except for Hindi, the automatic translations achieve accuracies that are acceptable for graduate studies at a university in the United States.